RETURN POLICY

West Main Smoke Shop Return & Exchange Policy

 General Return Policy

a. All returns must have original store receipt and original packaging.

b. All exchanges must be completed within 24 hours of purchase unless otherwise specified.

c. Management reserves the right to refuse any exchange.

Electronic Devices

a. All electronic devices carry only a manufacturer's warranty. There will be no in-store returns for these products.

b. Please fill out the warranty card inside the box after purchasing an electronic device.

c. Customers must test all electronic devices in-store before leaving to ensure functionality.

 Tobacco Products

a. Tobacco products include the following: Cigarettes, imported cigarettes, loose tobacco, chewing tobacco, hookah tobacco, domestic cigars, filtered cigars and premium cigars.

b. No refunds or exchanges allowed.

 Glass / Vaporizers

a. Vaporizers carry only a manufacturer's warranty. There will be no in-store returns for these products.

b. Please fill out the warranty card inside the box after purchasing a vaporizer.

c. There will be no refunds or exchanges allowed for glass water-pipes.

d.  Customer must call within 24 hours of purchase to notify us of intent to exchange glass products.

Electronic Cigarettes/E-liquids

a. Electronic cigarettes include the following: Disposables, rechargeable kits, tank kits, mod systems, batteries and tanks.

b. All customers must test vape products in-store before leaving.

c. Once you leave our premises, vape products cannot be returned or exchanged.

d. There will be no refunds or exchanges allowed for e-liquids.

This policy is final and non-negotiable. If you have any questions about our return and exchange policy, please ask a staff member before completing your purchase.​​​​​​​​​​​​​​​​We are excited to offer a wide variety of high-quality products at affordable prices. Browse our selection and find exactly what you need to enhance your shopping experience. Thank you for choosing West Main Smoke Shop!